Shipping policy

VULX LABS | SHIPPING & FULFILLMENT POLICY

At Vulx Labs, we understand that when you're training for elite results, every day counts. We utilize a precision-logistics network to ensure your 8K Performance Complex arrives safely and efficiently.

1. ORDER PROCESSING

All orders are processed within 1–3 business days. You will receive a confirmation email with a tracking number once your supply has been dispatched from our fulfillment center. Please note that we do not ship on weekends or public holidays.

2. SHIPPING TIMELINES

To maintain our competitive pricing and high-quality lab standards, we ship directly from our primary fulfillment centers. Estimated delivery times are as follows:

  • United States & Canada: 5–15 Business Days

  • United Kingdom & Europe: 7–14 Business Days

  • Australia & New Zealand: 10–15 Business Days

Note: Delivery times are estimates and may vary based on local carrier speeds and customs processing.

3. TRACKING YOUR SHIPMENT

Once your order is in transit, you will receive an automated tracking link. Please allow 24–48 hours for the tracking status to update after dispatch.

4. CUSTOMS, DUTIES, AND TAXES

Vulx Labs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. DAMAGES & LOST PACKAGES

If you receive your order damaged, please contact our support team at support@vulxlabs.com within 48 hours of delivery. Please save all packaging materials and damaged goods before filing a claim.